OPS 571 Final Exam -
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The OPS 571 Final Exam is conducted by the University of Phoenix, for the subject of Operation management. Our online tutorial provide extensive help in learning the in-depth knowledge for the subject of business management. For students striving to score good marks in ops571 final exam 2017, we provide all the relevant study material and tools. Our expert tutors hold a long term experience in providing excellent guidance to students appearing for ops 571 final exam operation management. They well understand the past trend of the examand have all the material like ops 571 final exam answers and questions, ops 571 final exam 1 42 questions and answers after through research. All these material are very important to clear this exam with good marks.
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Learn how an OPS 571 degree program can help prepare you for a career process selection, process design, theory of constraints, project implementation, capacity planning, lean production, facility location, and business forecasting.
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Question 1
Which of the following is considered a major process flow structure?
Answer
Lead Time
Fabrication
Lean Manufacturing
Project
Question 2
ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?
Answer
Certification is sought by any firm assuming they pay annual dues.
2nd Party – where a customer audits its supplier
3rd Party – where a qualified national or international standards/certifying agency serves as an auditor
1st Party – where a firm audits itself against ISO standards
Question 3
Which of the following is ISO 14000 primarily concerned with?
Answer
Quality management
Time management
Continuous improvement management
Environmental management
Question 4
Which is the one correct value stream principle?
Answer
Look for efficiencies in the factory, office, physical, procedural, and technical operations.
Eliminate waste that stops, slows down, or diverts the value stream.
Concentrate on speeding up value-adding operations rather than removing waste.
Keep the value stream moving at minimum velocity.
Question 5
What is the starting point in developing a capacity plan for a health care operation?
Answer
Determining the effective capacity over time
Estimating design capacity
Forecasting patient demand for a reasonable length of time
Discovery of the bottleneck operation
Question 6
Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
Answer
MRP (Material Requirements Plan)
ERP (Enterprise Resource Planning)
MPS (Master Production Schedule)
WBS (Work Breakdown Structure)
Question 7
Which of the following is an element that addresses elimination of waste under lean production?
Answer
Kanban production control system
Production ahead of demand
Minimized run times
Group plant loading technology
Question 8
In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?
Answer
Level elements
Future elements
Past elements
Cyclical elements
Question 9
Design for manufacturing and assembly delivers product improvements by emphasizing which of the following:
Answer
Reducing product quality during the assembly process
Designing products so they can be manufactured by a virtual factory
Reducing equipment in the production process
Simplification of the product by reducing the number of separate parts
Question 10
Which of the following is one of the principles of reengineering?
Answer
Quality at the source
Do not select suppliers on the basis of price alone.
Have those who use the output of a process perform the process.
Leverage high cost employees with lower cost employees.
Question 11
Which of the following is a characteristic that can be used to guide the design of service systems?
Answer
Services are all similar.
Services businesses are inherently entrepreneurial.
Quality work means quality service.
Services cannot be inventoried.
Question 12
Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?
Answer
Risk hedging
Forward looking
Efficient
Agile
Question 13
There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
Answer
Trust
Teamwork
Task
Time
Question 14
Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?
Answer
The service package has the same legal protection available to manufactured goods.
Manufacturing is far more capital intensive than services.
The service process and service product can be developed independently.
The service package is the major output of the development process.
Question 15
A project can be segmented into which of the following?
Answer
Events
Sub-jobs
Work packages
Success markers
Question 16
Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?
Answer
Statistical tools
Decision trees
Work sampling
Gap analysis
Question 17
According to the theory of constraints, which of the following can be a capacity-constrained resource (CCR)?
Answer
Product design
Inoperable equipment
An employee
A customer
Question 18
The ability to rapidly and inexpensively switch production from one product to another enables which of the following:
Answer
Economies of shape
Economies of size
Economies of scale
Economies of scope
Question 19
According to the theory of constraints, which of the following financial measurements can be used to measure the firm's ability to make money?
Answer
Operating expenses
Dividends
Sales
Return on investment
Question 20
Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?
Answer
Continuous improvement
Control charting
Standard deviation
Project management
Question 21
Which of the following is usually included as an inventory holding cost?
Answer
Order placing
Quantity discounts
Breakage
Typing up an order
Question 22
Which production process term best describes the situation when activities in a stage of production must stop because there is no work?
Answer
Blocking
Starving
Staging
Buffering
Question 23
In a Gantt chart the vertical axis represents which of the following?
Answer
Time
Revenue
Tasks
Cost
Question 24
The Shingo system states that the way to prevent defects from coming out at the end of a process is to do which of the following:
Answer
Redesign the process in order to mitigate the bottlenecks.
Utilize SQC (statistical quality control).
Introduce controls within the process.
Slow down production rates until the process is in control.
Question 25
Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue?
Answer
Flow time
Build time
Cycle time
Run time
Question 26
Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology?
Answer
An hour saved at a bottleneck operation does not increase the process flow.
If you lose an hour at a bottleneck it is better than making scrap.
Do not allow bottlenecks to govern the flow of the line.
Utilization and activation of a resource are not the same.
Question 27
During the implementation of a project, which of the following should be the primary focus of a consulting firm?
Answer
The correct project software
Application of the learning curve theory
Tools and materials availability
People management skills
Question 28
Which of the following is an analytical tool used in Six-Sigma quality improvement programs?
Answer
Gantt charts
Pareto charts
Tree charts
Pedigree charts
Question 29
A project manager must consider several components when overseeing the planning process of aggregate operations; specifically, whether such components are factors that are internal or external to the organization. Which of the following factors would be classified as an internal component for an organization?
Answer
Inventory levels and economic conditions
Market demand and subcontractor capacity
Current physical capacity and current workforce
Competitor behavior and current workforce
Question 30
Which of the following is the net requirement using an MRP program if the gross requirement is 10,000 and the inventory on hand is 4,000?
Answer
10,000
14,000
6,000
4,000
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